SAFETY FOR VISITORS AND STAFF IS OUR TOP PRIORITY

Please read these details before visiting Chartham Vineyard, and respect social distancing and safety measures while you are here. Thank you.

Pandemic rules are changing all the time, as are restrictions on when we can open to the public. Before visiting our Vineyard shop, Art gallery or Vineyard for a pre-booked Group tour & tasting, please see our Contact page to check if we are open.

General

  • Please do not attend if you have any symptoms of Covid-19, have been advised to self-isolate following contact with someone with symptoms of COVID-19 or are awaiting the results of a Covid-19 test.
  • 2 metre distancing at all times
  • Hand sanitizer available for customers
  • Face coverings to be worn by all when inside, except during actual tastings.

Vineyard Shop

  • Customers served at French window of shop, not inside
  • Only staff in shop itself
  • Staff wear masks indoors and hand-sanitize between customers
  • Card machine sanitized between customers.

Tastings

  • Maximum of 12 customers at each tasting session
  • We record all names, emails and mobile phone numbers of customers (kept for 3 weeks, in line with Track & Trace policy)
  • Tasting will take place outside if weather permits or in the lofty airy barn if weather is wet
  • We ask all customers to use hand-sanitizer before sitting down at their place
  • Bubbles 2 metres apart
  • Seated on one side of table
  • Glasses placed on table with brochure at each place setting
  • Tutor asks customers to move glasses to the edge of the table, wine poured and tutor steps back
  • Glasses cleared away and stored for 72 hours then thoroughly washed & stored
  • Seats and tables sanitized between each customer.

Toilets

  • Toilet in shop is for staff only
  • Porta-loo available for customers
  • Hand-sanitizer also available for customers.

Thank you for your co-operation.

We look forward to seeing you.